Payment

You can pay by bank wire and credit card (CB, Visa, MasterCard). The bank wire payment is only available for European Union member.

A 3 times payment without fees over 3 months is available for 80 euros and above orders to ease your big pre-orders payment.

 

Shipping

All products are shipped from France. In stock products are shipped within 5 business days and pre-order items got a ETA (Estimated Time of Arrival).

If the shipping method is not valid with your order (package too big for the shipping method), you will be notified and you will receive others shipping choices.

Items weight is estimated and it can happen that the package total weight is above or under the estimated weight when you placed your order. If the estimation was above the real weight range of the package you will be refund the shipping cost difference, if it was under you may receive an extra shipping cost request. It will be the same if your order have differents release date items that can't be grouped on the same parcel, extra shipping cost will be requested for each parcel. 

Contact us if your country is not in the list during your account creation. We will see if we can send a package to this country then add it to the list. We don't ship to Africa and Middle East except South Africa and Israel.

Small package delivery service with or without tracking, cheaper than Colissimo for some countries and a bit slower. Compensation up to 150€ with tracking only if the goods are lost, stolen or damaged.

Delivery schedule : ~3-6 business days for European Union & Switzerland,  ~5-10 business days for the rest of the world.

Max size : length + height + widht = 90 cm, with length = 60 cm and 2 kg max

 

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Standard delivery service with tracking (EMS). Compensation up to the total value of the order if the goods are lost, stolen or damaged.

Delivery schedule : ~1-2 business days for France, ~3-6 business days for European Union & Switzerland,  ~5-10 business days for the rest of the world.

Economic delivery service for few countries at the moment, you can be delivered at home or on a relay point. Compensation up to the total value of the order if the goods are lost, stolen or damaged.

Delivery schedule : ~3 business days on relay point for France, ~3-6 business days on relay point for European Union and ~3-6 business days at home for European Union.

Max size : length + height + widht = 150 cm, with length = 100 cm max

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Express delivery service with tracking. Compensation up to the total value of the order if the goods are lost, stolen or damaged.

Delivery schedule : ~1 business days for France, ~3 business days for European Union & Switzerland,  ~5 business days for the rest of the world.