Payment

You can pay by bank wire, credit card (CB, Visa, MasterCard) and Paypal. The bank wire payment is only available for European Union member.

A 3 times payment without fees over 3 months is available for 80 euros and above orders to ease your big pre-orders payment.

 

Shipping

All products are shipped from France. In stock products are shipped within 5 business days and pre-order items got a ETA (Estimated Time of Arrival).

If the shipping method is not valid with your order (package too big for the shipping method), you will be notified and you will receive others shipping choices.

Items weight is estimated and it can happen that the package total weight is above or under the estimated weight when you placed your order. If the estimation was above the real weight range of the package you will be refund the shipping cost difference, if it was under you may receive an extra shipping cost request. It will be the same if your order have differents release date items that can't be grouped on the same parcel, extra shipping cost will be requested for each parcel. 

Delivery schedule : ~3-6 business days for European Union & Switzerland,  ~5-10 business days for the rest of the world.

Max size : length + height + widht = 90 cm, with length = 60 cm and 2 kg max

Paquet prio unregistered :  No track and no compensation if the package is lost, stolen or damaged. 

Paquet prio registered : Track + the addressee have to sign to get the package. Compensation up to the total value of the order (maximum 150€) if the package is lost, stolen or damaged.

 

Paquet Prio
WeightEU & SwitzerlandRest of the world
 up to 0.1 kg 2.77 3.30
up to 0.25 kg 4.90  6.66 (10.96)
up to 0.5 kg - 15.11 €
up to 0.75 kg - 17.51 €
up to 1 kg - 18.52 €
up to 2 kg - 25.18 €

 

 

   

Delivery schedule : ~1-2 business days for France, ~3-6 business days for European Union & Switzerland,  ~5-10 business days for the rest of the world.

Colissimo : Track + package go directly on the mail box if the box is big enough. No compensation if the package is lost, stolen or damaged. 

Colissimo expert : Track + the addressee have to sign to get the package. Compensation up to the total value of the order if the package is lost, stolen or damaged.

Colissimo
WeightFranceOM1OM2Zone 1Zone 2Zone 3Zone 4Zone 5Zone 6
up to 0.25 kg 4.90 (6.22) € 9.20 (11.70) € 11.00 (13.50) € 10.03 11.22 11.27  12.15  16.20  23.70 
up to 0.5 kg 6.10 (7.04) € 9.20 (11.70) € 11.00 (13.50) € 10.03 11.22 11.27  12.15  16.20  23.70 
up to 0.75 kg 6.83 (7.77) € 13.90 (16.40) € 16.60 (19.10) € 11.80 € 13.73  13.77  14.85  19.35  26.30 
up to 1 kg 7.41 (8.35) € 13.90 (16.40) € 16.60 (19.10) € 11.80 € 13.73 13.77 14.85  19.35 26.30
up to 2 kg 8.21 (9.15) € 18.90 (21.40) € 29.20 (31.70) € 12.50  15.13 15.28 16.50  21.05  36.10
up to 3 kg 9.01 (9.95) € 28.50 (31.00) € 49.00 (51.50) € 13.26  15.98 16.57 21.20  27  53 €
up to 4 kg 9.83 (10.77) € 28.50 (31.00) € 49.00 (51.50) € 14.01 16.73 18.13  21.20  27 € 53
up to 5 kg 10.63 (11.57) € 28.50 (31.00) € 49.00 (51.50) € 14.71 17.54 19.73 21.20  27  53

 

OM1 : Guadeloupe, St Barthélémy, St Martin, Martinique, Réunion, Guyane, Mayotte, St Pierre et Miquelon.

OM2 : Nouvelle Calédonie et ses dépendances, Polynésie Française, Iles Wallis et Futuna, Terres Australes et Antarctiques Françaises.

Zone 1 : Netherlands & Liechtenstein.

Zone 2 : Ireland & San Marino.

Zone 3 : Switzerland, Sweden, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Lithuania, Latvia & Denmark.

Zone 4 : Rest of EU. For Austria, Belgium, Germany, ItalyLuxembourg, Portugal, Spain & United Kingdom see the carrier Mondial Relay.

Zone 5 : Rest of Europe.

Zone 6 : Rest of the world.

 

 

Delivery schedule : ~3 business days on relay point for France, ~3-6 business days on relay point for European Union and ~3-6 business days at home for European Union.

Max size : length + height + widht = 150 cm, with length = 100 cm max

Relay Point : Track + your parcel go to the nearest relay point from your home. Compensation up to the total value of the order if the package is lost, stolen or damaged.

Mondial Relay Home : Track + your parcel is delivered at home. Compensation up to the total value of the order if the package is lost, stolen or damaged.

Relay Point
WeightFranceZone 1Zone 2
up to 0.5 kg 3.19  3.19  5.89 
up to 1 kg 3.68  3.68  6.32 
up to 2 kg 4.18  4.18  6.87 
up to 3 kg 4.77  4.77  7.37 
up to 5 kg 5.61  5.61  8.98 

 

Zone 1 : Belgium & Luxembourg.

Zone 2 : Spain.

 

Mondial Relay Home
WeightZone 1Zone 2Zone 3
 up to 1 kg 7.74  8.31  9.12 
 up to 2 kg 8.31  9.21  10.02 
 up to 3 kg 8.88  10.10  10.92 
 up to 5 kg 10.02  11.90  12.71 

 

Zone 1 : Germany, Belgium & Luxembourg.

Zone 2 : Spain & United Kingdom.

Zone 3 :  Italy, Austria & Portugal.